New Student FAQ
Answers to frequently asked questions
Check your login info from your welcome email (make sure there are no spaces before or after your ID and/or password if you’re copying and pasting from the email).
You will use this ID/password combination to enter the single-sign-on portal MyNavigator where you will access your email, Canvas, and Ellucian Self-Service accounts. You can find the link to MyNavigator on the Current Students page of the Goodwin University website.
For login assistance, you can contact the IT department:
860-727-6743
247 Riverside Drive - 105
This is normal— it is likely that your classes will not be visible in Canvas until closer to the semester start date.
You can check your account in Self-Service to confirm your registration.
You can begin classes, but you’ll want to make sure your transcript is received over the course of your first semester. If you filled out a request form with your admissions officer, Goodwin will attempt to obtain your high school or GED transcript on your behalf. In some cases, you may need to follow up with your school to make sure your transcript is sent to the University
Students are strongly encouraged to have all official transcripts sent to Goodwin University by the end of their first semester. Delaying having your transcripts sent can result in registration issues for future semesters.
Upon receipt of your official transcript(s), the transfer coordinator will transfer credit that reflects appropriate levels of academic quality; was taken at accredited, collegiate, degree-granting institutions; has a recorded student grade of “C” or higher; and is from coursework which is directly applicable to the Goodwin University curriculum.
If these criteria are met, then the credit will be brought into Goodwin and will appear on your transcript after successful completion of 12 credits.
For more information about transferring credits in to Goodwin University.
Your admissions officer can help you! If you don’t remember your admissions officer’s contact information, you can find phone numbers and email addresses for each member of our admissions team on our “contact us” page.
ID pictures will be taken by security in the lobby of One Riverside Drive, Monday - Friday from 7:30 am - 3 pm.
Online students are not required to have a Goodwin ID until they are registered for an on-ground course (following the above procedure).
More information on how to obtain an ID card will be provided during New Student Orientation.
If you need to submit documents to the financial aid department, please use this link to do so: https://securefiles.goodwin.edu/filedrop/~jPoGOJ
Please note: The financial aid office may need to collect additional documentation upon review. Be sure to check your Self-Service and Goodwin email for updates once you submit documents.
View postings of available work-study opportunities on the career services job board across from the student lounge on the second floor of One Riverside Drive.
If there is a posting you are interested in, please follow the application instructions on the work study position description. If you have any questions, please contact the Federal Work Study Coordinator or email .
Ask@goodwin.edu
If you have any other questions about Goodwin and aren’t sure who to contact, email and you will receive an answer or a contact within 24 hours.